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Below is a list of the most common questions our clients have asked. If for some reason a more detailed answer is needed and or you have many more questions than these, please contact one of our system consultants and we will gladly return your email and or phone call. Regards, The uTouch Systems Team "Your about to invest in the most exciting interactive touch control system in the world...of course your going to have questions." Residential FAQ’s Q: What is Home Automation? A: Home automation is an up and coming trend that the public looks for in residential houses, apartments, and commercial businesses. Home automation should protect the consumer, entertain, keep them comfortable, and accommodate every lifestyle. Although many techniques used in building automation (such as light and climate control, control of doors and window shutters, security and surveillance systems, etc.) are also used in home automation, additional functions in home automation can include the control of multi-media home entertainment systems, automatic plant watering and pet feeding, automatic scenes for dinners and parties, and a more user-friendly control interface. Q: What is Tru Automation? A: With Tru Automation rooms can sense not only the presence of a person but know who that person is and set appropriate lighting, temperature and music/TV taking into account that persons likes. Tru Automation takes home automation to the next level with the ability to sense when two or more people enter the residence and activate comprimised settings so the agreed upon volume and such are set to everyones liking. Q: Can a Symphony System work with pre-existting Automation? A: Yes and No and Maybe. If we are asked to work with pre-existing components of automation such as Lutron Radio RA, or Automatic Window Treatments, and some HVAC systems, YES. Unfortunately working with such systems as Crestron, AMX, and or Control 4 it is best to expand your already existing Home Automation system and stick with them. If you would like to incorporate a Symphony System that can work as a stand alone touch control without interfearing with your existing system, choose Symphony Lite. Q: Can a Symphony System be installed in an older house? A: Utouch Systems utilizes RF, IR, and WIFI technology to distribute the majority of Symphony's command signals. This means that in most cases, we don't have to open up your walls to run new wires. Q: My house is empty. Can I purchase all my AV equipment through you? A: uTouch can supply you with the necessary equipment for your Symphony rack system, RF wireless lighting control, touchscreens, and or other sources and wiring needed for a complete solution to have a WOW whole house entertainment system. Q: Other companies charge for an onsite visit. What are your charges? A: Absolutely nothing. We'll come out to your home for an initial walkthrough to see if a uTouch System is right for you at no charge. Q: How long will it take to have my system installed? A: Depending on the system, we can usually have your system designed, programmed and installed and ready to go within 4-weeks. Q: What is structured wiring and is this something that you can do? A: Structured wiring refers to low voltage wiring that carries audio (speakers), video, networking, and telephone lines throughout every room in your home prior to having the walls closed during a new home build. The wiring is typically brought to a central location or hub where connections are made to your AV, satellite/cable, and phone systems. It is recommended that you involve us during this phase as we can let you know what cabling needs to be run for a Symphony system. If your electrician is unsure about what to run, uTouch Systems has an experienced crew to help with this process. Q: Can you build a home theater? A: We start from the bottom up. We offer a complete turn key service from the in-floor lighting and the wall sconces to the Berkline leather seating. Complete Home Theater builds start with our Design Engineer walk through. Contact us for a Free Consultation. |
Co-Founders Dan Graczyk and Tim Drzewiecki have always been intrigued by advanced electronics and the direction they were heading. So in 2004, Tim a mechanical engineer for 17 years, and Dan with a long history in Design and Marketing, decided to put their own twist on things within the Home Control Market. Their twist involved creating a totally custom solution for their clients that combine extremely cool live motion touchscreens with very powerful home control engines for clients in both residential and commercial environments. Enter Fall 2005, with Master Installer Kyle Goldstein joining the uTouch Team. Bringing his uncanning talents around knowing the best way to find efficient time saving ways to combat the most challenging of installs. After serving in the Air Force as an Avionics Electronics Specialist, Kyle's interests in the mechanics and installation of complex electronics are reflected in his ability to handle even the largest of commercial applications. We've developed one-of-a-kind touch motivated systems that quickly becomes the heart of a home or the "go to" fun point of interest in a business. Dan Graczyk states "The difference is in the details" referring to the total ground up customization of their home and business soltuions. With solid product lines like Symphony Home Control, Virtuoso Audio & Video Distribution, iNTouch for Business enhanced by Audio One, and our two new products just arriving in 2012, Miglio and TouchLink, both Dan and Tim are excited to bring solutions that match the needs of consumers and commercial businesses. |
"It's the newest system that we are extremely excited about though" - Tim and Dan are speaking of the launch of the most comprehensive eco friendly touch network, and the first of it's kind in the United States - "TouchLinK". We love that fact that our newest member of uTouch product family is something that not only will benefit businesses, but the environment as well. We surround ourselves with a solid team that respects the wishes of our clients and delivers consistant quality customer service. Character dictates a companies direction. That is why all or Design and System Consultants reflect our beliefs and values while building long term relationships with our clients. We are sure you will be as intrigued and excited by our Touch Control Systems as our current clients are. When your ready to give your home the heart of entertainment that is Symphony or your business the Touch Motivated system that will draw your customers to it with iNTouch or TouchLink, give us a call. |